Returns & Exchanges
I gladly accept exchanges and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept returns
But please contact me if you have any problems with your order, we can work something to your satisfaction.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Any Fine Jewelry - Ruby, Sapphire, Emerald, Tanzanite and Diamonds and Jade Products.
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale !!!
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.